Complaints procedure

We want you to have a safe and rewarding volunteering experience. If you have a complaint, your first port of call should always be your in-country Project Supervisor.

If you feel your complaint is not addressed adequately at project-level, you should speak to our in-country partner and, in the unlikely event that your complaint remains unresolved; you should raise it with the correspondent organization of your country.

FVSN reserves the right to update and change this Code of Conduct at any time and will inform all participants accordingly.

Declaration

I hereby agree to follow the above Code of Conduct, laid down by host organization and our in-country partners, for the full duration of my placement. I also confirm that I have received, read and understood the relevant code of conduct.